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franchise system is a fascinating business model in many ways. One of the most interesting things is that the franchisor has to handle multiple clients. For example, the franchisees their customers when they sell the franchise, and they need to keep them happy and doing well during the term of the franchise agreement. The franchisor is also committed to all key customers, as well as all franchisees, the end user of the products and / or services, franchise system

delivered.

Franchisor or franchisee, who somehow forgot that the end user is king fails and during an economic downturn, they are pretty fast, or be thrust out of bed with a rude awakening, so never forget that golden rule of the company;! “The customer is always right” Just because you’re in a superior business model with a company that reaches into almost every DMA in the nation does not mean you can avoid this reality.

One of the best books on the topic of Customer Service “Customer for Life” by Carl Sewell and one of the things that you will take from this book is that the expectations of customers and if you do not someone else to surpass.

I think it was the founder of Enterprise Rent-a-Car, Mr. Taylor, a former fighter pilot of World War II, who said: “Your best customers are your competition’s best prospects,” and so, well, I just hope that you’ll never forget, dass

The customer still comes first! Yes, and this is also true in a franchise system. Please think on this issue.

Franchise system is highly unique businesses that allow entity entrepreneurs to capitalize on the brand name and business systems developed by a third party. If you are new to entrepreneurship then starting a franchise or buying an existing one may be in your best benefit. Within this article, we are going to discuss both the benefits and the drawbacks of working with this type of business model. One of the best advantages to buying a franchise is that many of the complicated issues regarding accounting, business development, product progress, and marketing are handled by the company that issues you the license to do business under their name. An added benefit to working within the boundaries of this system is that many companies encourage entrepreneurs to establish or acquire subsequent locations. There are many awfully successful business people that have built their fortunes by working exclusively with franchised businesses. Furthermore, among well known businesses, the failure rates of franchise system are extremely low compared to new business ventures.

Franchising is often known as an excellent growth strategy for a business but it does not suit everyone, as it requires great amount of prescience, determination, and hard work. Besides this, a forthcoming franchisor is also suggested to do general research to ensure his clarity regarding financial inputs, commitment, and systems that are required to build a strong and sustainable franchise. In the brand cluttered market, franchising is one of the lucrative ventures, if you need to make your brand stand out in the market. Apart from the brand name, you also have to discriminate your franchise system by clearly establishing the reasons that can encourage an aspirant to buy your franchise. A huge amount of hard work is required to set up a strong foundation for your franchise business that can attract like-minded entrepreneurs to raise its potentials for growth.  Read more...

The HVCC or Home Valuation Code of Conduct was recently implemented by Fannie Mae and Freddie Mac as a new system of appraisals in the U.S. Under the rules, many of the appraisals are handled by management companies (some of which are also owned by the lenders themselves). The system is designed to reduce fraud and lower costs with an improved appraisal. This new system has numerous flaws and has been widely criticized from both the Appraisal Institute (which represents over 20,000 appraisers nationwide), and the National Association of Realtors.Some of the major criticisms include:Homeowners don’t choose who they want to complete the appraisal of their home or how they calculate the value. The appraisal management companies are actually unregulated and the quality of their appraisals may be inferior to those of an established professional appraiser. The costs are actually increased since the appraisal management companies charge extra for their role. Typically, an appraiser charges approximately $325, but when consigned by the management company they only receive about $200. The customer is charged $400 and must pay up front for the appraisal instead of during closing. If the deal doesn’t go through, the consumer absorbs the cost and the management company still pockets the extra charge.There doesn’t seem to be any fee management and the costs for appraisals have increased dramatically. As reported by the National Association of Mortgage Brokers, one lender, EverBank, advertised its fees as follows: $465 for GHA appraisals and $390 for standard single family appraisals. Flat fees in Hawaii are a hefty $700. The new system is being extended to FHA mortgages, even though they are not included under the new code of rules. This new regulation increases the overall closing time and the waiting time before the customer can receive funds.Appraisal portability is also decreased since each lender will require a new appraisal. Small business appraisers will be squeezed out even though they may have a better knowledge of the area and may be considerably more qualified than the employees of the designated unregulated appraisal management company. This removes competition and equitable pricing guidelines for the consumer. The larger management companies will distribute orders through a central area which may be located hundreds of miles from the property being appraised. The chances of the consumer of receiving a below standard appraisal by employees who are not familiar with the area are increased. The HVCC was never required to pass through the Administrative Procedures Act, the regulatory Flexibility Act or any other procedural filter generally required by a federal agency. There are some that consider the HVCC code invalid and unenforceable due to its failure to comply to the Administrative Procedures Act. The Real Estate Settlement Procedures Act (RESPA) regulates the the way lenders and mortgage brokers close a sale and do business. The HVCC is in violation of rules against up-charging and fee-splitting. Every lender could leave themselves open to a possible HUD lawsuit on each loan they issue.

The nationwide small business consultant company, Grow Small Business, held its first Small Business workshop last month at the Southfield Westin Hotel.

The workshop’s theme, Small Business “Bailout,” attracted attendees from all parts of the tri-county region.  The audience of small business owners and entrepreneurs was delighted and encouraged to learn that there are legal and financial resources available to them.

The “Bailout” workshop planners, Dennis Nazelli and Emily Holt, arranged for experts in the fields of legal and financial affairs.  The Program Manager for Women’s Business Center, Kathi Boyle, represented the Center for Empowerment & Economic Development (CEED).  Director Earl Carruthers represented his company, Graceful Financial Solutions; and, Business Loan Officer, Derek Thornton, spoke on behalf of CharterOne Bank, the largest lender of business loans in the state of Michigan.

Emily Holt, a successful owner of her own insurance agency for 20 years, used all of her time slot to explain the many benefits of the Pre-Paid Legal Services program that protects entire families from law suits, IRS issues, Identity Theft restoration services, writing a will, contract review, foreclosures, speeding tickets, landlord/tenant issues, owning a small business, and many more issues that would normally cost a fortune if handled by an attorney from the “yellow pages.”  Ms. Holt received a resounding applause when she announced that the Pre-Paid Legal membership program only cost $1.17 a day.  Read more...

Have you ever heard of “leveraging your time”?  This phrase is bandied about a lot with regards to a make money business.  It means that you want to get yourself in a position where other people are doing the repetitive work for you while you do the creative and important stuff.  It’s very appropriate in Internet Marketing.  How do you get yourself into the position of leveraging your time?  First of all you have to learn the strategies needed to promote your make money business online.  You can’t teach someone else or find someone to do it for you if you don’t know how to do it yourself.

How do you learn these strategies? For myself, I’ve found a company that teaches these     exact skills by means of videos, webinars, phone calls and people connections.  They have thousands of hours of stored material that I am able to log into, watch and listen to over and over again. As soon as I become proficient at something, I find someone who will do it for me and free me up to move on to another strategy.  This is the ideal situation and exactly what the rich and successful people do.  This is the secret of a make money business. To get recognized on the Internet, you have to put yourself in all the right places consistently over weeks and months.  Imagine if you had someone else doing the submitting while you write new articles and create new videos.  Don’t you think this would make a difference to your position on the Internet?  Read more...